More than 1.2 million US homeowners installed rooftop solar in 2024, yet the Federal Trade Commission still receives thousands of solar contractor complaints every year — from misrepresented savings to systems that were never properly permitted. The installer you choose matters as much as the panels themselves. A poorly designed system, a contractor who cuts corners on wiring, or a company that disappears before the warranty is honoured can turn a 25-year investment into a money pit.
The solar industry has consolidated quickly. Dozens of national installers now compete with local electricians who added solar to their service menu last year. Neither is automatically better, but they carry different risks. National firms sometimes subcontract the physical work to crews who have never met the salesperson who quoted your job. Small local shops may offer superb craftsmanship but limited capacity to honour a 10-year workmanship warranty if the owner retires. Knowing how to tell the difference — before you sign — saves real money.
This guide gives you the seven sharpest questions to ask any installer, along with the red flags that should send you back to the quote pile. Before any meeting, run the numbers yourself: the solar savings calculator at GreenEnergyCalc is free and takes about three minutes, giving you an independent baseline so no salesperson can inflate projections without you noticing.
